By Yi Zhang
Zayed University
Muhammad Kaleem Zahir-ul-Hassan
Zayed University
Feng Wei
Tongji University
Jean Leslie
Center for Creative Leadership
Summary
This study explores the relationship between leadership competencies, cultural factors, and the risk of derailment for managers in a globalized business environment. Using survey data from 766 American and Japanese managers as well as interviews with leaders from four countries, the researchers examined how balancing current and needed competencies (termed “competency ambidexterity”) impacts leadership success across different cultural contexts.
Key findings show that in uncertain environments, managers with high levels of both current and needed competencies face lower derailment risk. However, cultural values play an important moderating role. In collectivist cultures like Japan, moderately high competency levels help mitigate derailment risk, as standing out too much can be seen negatively. In contrast, very assertive cultures like the U.S. require high competency levels to lower derailment risk and maintain effectiveness. The study highlights the importance of cultural awareness in leadership development, especially for multinational companies. It suggests HR leaders should conduct competency gap analyses while considering cultural nuances to enhance global talent management practices. Overall, the research provides valuable insights into achieving leadership excellence and reducing derailment risk in our increasingly interconnected world.
Citation
Zhang, Y., Zahir-ul-Hassan, M.K., Wei, F. & Leslie, J. (2024). Competency ambidexterity to achieve leadership excellence and reduce derailment risk in a globalized world: a cross-cultural study. Asia Pacific Journal of Marketing and Logistics, Advanced online publication. https://doi.org/10.1108/APJML-02-2024-0236
