A bridge too far? How boundary spanning networks drive organizational change and effectiveness

By Rob Cross
University of Virginia

Chris Ernst, Bill Pasmore
Center for Creative Leadership

Summary

Organizations fail at change twice as often as they succeed. That is a sobering finding for today’s leaders, who are scrambling to institute changes large and small on all fronts. As they grapple with the many pressures of the 21st century business environment — competitive threats, disruptive innovation, global expansion, and shifting business models — they face multiple imperatives to do things differently, along with the knowledge that the odds of success are not in their favor

Citation

Cross, R., Ernst, C., & Pasmore, B. (2013). A bridge too far? How boundary spanning networks drive organizational change and effectiveness. Organizational Dynamics, 42(2), 81–91. https://doi.org/10.1016/j.orgdyn.2013.03.001

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