By Kristin Cullen-Lester & Phil Wilburn
Center for Creative Leadership
Companies across the globe are using data and analytics to understand and leverage patterns in their organization, boosting financial performance. However, data science has yet to burst onto the change management scene—and we argue that it should. This paper offers an approach to change that does three things: (1) maps the organization’s natural patterns of work and social interaction using advanced analytics, (2) matches current patterns of work to the changes organizations are trying to implement, and (3) maximizes success by developing targeted solutions that fit the organization’s natural patterns of work and catalyze the network to spur change.
Cullen-Lester, K., & Wilburn, P. (2016). Analytics for change: How networks and data science will revolutionize organizational change [White paper]. Center for Creative Leadership. https://doi.org/10.35613/ccl.2016.1044