Exploring the link between rating congruence and managerial effectiveness

Stéphane Brutus, John W. Fleenor, John Tisak – Bowling Green State University

Summary

This paper attempts to clarify the link between rating congruence and managerial effectiveness by contrasting different methodologies used to operationalize self-other rating agreement in terms of how they relate to a criterion of interest. A regression model was applied to two data sets—a primary sample and a cross-validation sample. Both data sets contained self-ratings, peer ratings, and a managerial effectiveness criterion (from supervisor ratings). Results from this model demonstrate that peer ratings, rather than self-ratings, explain most of the variance in effectiveness. In light of these results, the weaknesses of agreement categorization, a technique that has emerged as an operationalization of self-other rating congruence, are identified. Implications of these findings for the practice of multisource feedback and for the direction of future research are discussed.

Citation

Brutus, Stéphane, Fleenor, J. W., & Tisak, J. (1999). Exploring the link between rating congruence and managerial effectiveness. Canadian Journal of Administrative Sciences / Revue Canadienne Des Sciences de l’Administration, 16(4), 308–322. https://doi.org/10.1111/j.1936-4490.1999.tb00691.x

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