John W. Fleenor
Everyone has heard stories about senior leaders who are seemingly incapable of performing even the simplest tasks on their computers. Such executives are often embarrassed to admit their technological shortcomings, and they rely on assistants to prevent them from being exposed as technology neophytes. But there are steps organizations can take to help these leaders get up to speed in the computer-driven world.
Fleenor, J. (2004). Making it click: Strategies for helping computer-challenged leaders. Leadership in Action, 24(2), 14-15. https://doi.org/10.1002/lia.1062