By John B. McGuire, Charles J. Palus, & Laura Quinn
Center for Creative Leadership
Leading change inherently involves conflict and often-difficult conversation. These conversations can be made less challenging and more valuable when images are used as a focal point and mediator. Mediated dialogue uses thought-provoking, tangible images—visual objects, to facilitate reflective, insightful conversation—and change the way we talk about change. This paper describes how pictures or photos are being used to mediate dialogue.
McGuire, J. B., Palus, C. J., & Quinn, L. (2015). Mediated dialogue: See your way through change [White paper]. Greensboro, NC: Center for Creative Leadership. https://doi.org/10.35613/ccl.2015.1008