Stephen B. JeongSenior Faculty, Americas

    Experience

    Stephen is former U.S. Naval Nuclear Electrical Technician turned industrial-organizational (I/O) psychologist.  He specializes in people and organizational measurement, leading-edge leader analytics, and the design and validation of new assessment products and services aimed at improving organizational performance.

    Stephen started his I/O career with Assessment Services (Columbus, OH) where he managed the design and validation of vocational education certification tests for the States of Ohio and West Virginia.  He then joined Willis Towers Watson and worked with industry-leading organizations to diagnose workforce culture and design culture optimization strategies. Just prior to joining CCL, Stephen was Managing Partner of Waypoint People Solutions, a boutique I/O consulting firm specializing in using state of the art measurement and analytics strategies to help clients optimize their human capital – from employee and executive selection to workforce planning and optimization.

    Current Role

    As a Senior Faculty, Stephen is responsible for leveraging advanced analytics to help organizations diagnose/identify levers of both leadership effectiveness and ineffectiveness. Specifically, he provides guidance on how organizations can best leverage people data (both existing and new) to improve not only individual and group performance, but organizational performance by demonstrating how leader behaviors (i.e., what they do or don’t do) can impact mission-critical business outcomes such as sales, turnover, patient and customer satisfaction, and safety.  In a nutshell, Stephen helps senior leaders answer the question:  What action can I take today to optimize our culture and people experiences that directly impact our most critical business outcomes?

    Educational Background

    Ph.D. in Industrial-Organizational Psychology from the Ohio State University
    M.A. in Industrial-Organizational Psychology from the Ohio State University
    B.A. in Psychology from the University of California, Davis – Summa Cum Laude
    U.S. Naval Nuclear Power School – Naval Training Station, Orlando, FLA

    Professional Affiliations

    American Psychological Association (APA); Society for Industrial-Organizational Psychologists (SIOP); Society for Personality Assessments (SPA)

    Stephen B. Jeong

    Contact Information

    LinkedIn

    Areas of Expertise

    Psychometric assessments, executive selection, workforce analytics, research design and analyses methods.

    Speaking Engagements

    Interested in having this expert speak at your company or event? CONTACT US

    Cheryl FlinkJeff Kosovich