By Robert E. Kaplan
Center of Creative Leadership
The premise of this report is that individuals in executive roles can greatly help or hinder an organization’s efforts to position itself effectively in the world. The report zeros in on one such executive role, the general manager’s job, that makes a big difference to the effectiveness of the organization for which the general manager is responsible.
Kaplan, R. E. (1985). The warp and woof of the general manager’s job, presented at Facilitating Work Effectiveness conference, Department of Psychology, University of Maryland. https://doi.org/10.35613/ccl.1985.1085