The warp and woof of the general manager’s job

By Robert E. Kaplan
Center of Creative Leadership

Summary

The premise of this report is that individuals in executive roles can greatly help or hinder an organization’s efforts to position itself effectively in the world. The report zeros in on one such executive role, the general manager’s job, that makes a big difference to the effectiveness of the organization for which the general manager is responsible.

Citation

Kaplan, R. E. (1985). The warp and woof of the general manager’s job, presented at Facilitating Work Effectiveness conference, Department of Psychology, University of Maryland, June, 1985. https://doi.org/10.35613/ccl.1985.1085

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