What do global managers really do?

By Christopher Ernst, J.J. Deal, M.A. Dalton, & J.B. Leslie
Center for Creative Leadership


In 1973, Henry Mintzberg published a groundbreaking book titled The Nature of Managerial Work in which he set out to consider an important, but what he felt to be a rarely investigated, question, “What does a manager do?” In the rush toward globalization, now over 3 decades later, the actual work of the manager has largely been forgotten. It’s time to take a detailed look at what global managers really do.


Ernst, Christopher, Deal, J. J., Dalton, M. A., & Leslie, J. B. (2001). What do global managers really do? Mt. Eliza Business Review, 4(1), 49–56.

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