Scott Mondore & Shane Douthitt – Strategic Management Decisions & William A. Gentry
Connecting employee data on such things as skills, behaviors, attitudes, competencies, and demographics to tangible outcomes is not so difficult that it should preclude leaders from attempting to focus on it. A six-step process can help leaders discover the people drivers in their organizations.
Mondore, S., Douthitt, S., & Gentry, W. A. (2009). Analyze this: Six steps to leveraging people investments. Leadership in Action, 29 (2), 3–6. https://doi.org/10.1002/lia.1283