Collective leadership for cultures of high quality health care

Michael A. West – Lancaster University, Joanne Lyubovnikova – Aston University, Regina Eckert – CCL , Jean-Louis Denis – Université de Montréal & CRCHUM

Summary

The purpose of this paper is to examine the challenges that health care organizations face in nurturing and sustaining cultures that ensure the delivery of continually improving, high quality and compassionate care for patients and other service users…

Citation

A. West, M., Lyubovnikova, J., Eckert, R., & Denis, J.-L. (2014). Collective leadership for cultures of high quality health care. Journal of Organizational Effectiveness: People and Performance, 1 (3), 240–260. https://doi.org/10.1108/JOEPP-07-2014-0039

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