By Michael A. West
Lancaster University
Joanne Lyubovnikova
Aston University
Regina Eckert
Center for Creative Leadership
Jean-Louis Denis
Université de Montréal & CRCHUM
Summary
The purpose of this paper is to examine the challenges that health care organizations face in nurturing and sustaining cultures that ensure the delivery of continually improving, high quality and compassionate care for patients and other service users…
Citation
A. West, M., Lyubovnikova, J., Eckert, R., & Denis, J.-L. (2014). Collective leadership for cultures of high quality health care. Journal of Organizational Effectiveness: People and Performance, 1 (3), 240–260. https://doi.org/10.1108/JOEPP-07-2014-0039
