Leadership Development in the Flow of Work: Leveraging Technology to Accelerate Learning

By Stephen Young, Bert DeCoutere, and Holly Downs
Center for Creative Leadership

Jessica Diaz
Claremont Graduate University



This paper shares the following insights for Chief Learning Officers interested in leveraging evidence-based practices to accelerate leader development at scale and unlock the collective potential of their workforce:


  • A brief overview of why we need new ways to develop leaders and a high-level description of the new digital assessment and development tools that meet individuals where they are – offering a highly personalized approach to development in-the-flow of work.
  • A review of eight research-based learning practices that provide a foundation for leveraging technology to make in-the-flow leadership development better, faster, and more accessible to leaders at all levels. For every learning practice, we provide implementation tips and discuss illustrative example tools.
  • We conclude with a discussion around the strategic use of the eight learning practices for enabling better organization-wide development outcomes.


Young, S., Diaz, J., DeCoutere, B., & Downs, H. (2022). Leadership development in the flow of work: Leveraging technology to accelerate learning. Center for Creative Leadership. https://doi.org/10.35613/ccl.2022.2047

Full text PDF

Leave a Comment