Human-centered leaders create social contracts that balance the organization’s needs with the needs of its employees, customers and community. This article, titled Human-centered Leadership: Five Actions for the New Paradigm, presents five actions that can help organizations achieve balance and “do the right thing.” Actions include:

  • Create and model virtuous cycles of well-being.
  • Radically rethink the hybrid work model.
  • Walk your EDI talk.
  • Manage through networks—not hierarchies.
  • Develop your emerging leaders.