In a groundbreaking study, researchers dive into the world of virtual teams to uncover the secret sauce of high performance. The key ingredient? Mastering the delicate balance between team unity and individual diversity – what experts call the “collaboration paradox.”

Key Findings:

  • Teams that excel at managing this paradox see improved performance over time.
  • A targeted intervention, complete with a follow-up session, significantly boosted teams’ paradox management skills and overall performance.
  • Three game-changing strategies emerged: leveraging technology for alignment, building commitment through iteration, and fine-tuning efforts through contextualization.

This study not only settles debates about paradox interventions but also illuminates the path to elevating virtual team effectiveness. With its robust field experimental design, this research offers invaluable insights for organizations navigating the complexities of remote collaboration.

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