By John B. McGuire & Charles J. Palus
Center for Creative Leadership
The focus of this paper is the development of a leadership culture, capable of strategic execution in an organization that is facing the complex challenges of an increasingly interdependent world. Our work indicates that we can improve the probability of success in culture change by following five principles in a four-phase methodology. This is illustrated in the case of KONE Americas and their multiyear, guided transformation journey. It moves from their legacy as an achievement- and conformance-based culture to a much more collaborative, interdependent, and successful, industry-leading organization.
McGuire, J., & Palus, C. (2015). Toward interdependent leadership culture: A transformation case study of KONE Americas. In D.D. Warrick, & J. Muller (Eds.), Learning from real world cases: Lessons in changing culture. Oxford, UK: RossiSmith. https://doi.org/10.35613/ccl.2015.1006